Why Travellers Is the Trusted Choice

At Travellers, we believe customers deserve more than a simple purchase.
You deserve clarity, reliability and a level of support that lasts long after you walk out of the store. Our approach is shaped by years of experience and a genuine commitment to the people who rely on us for their travel and everyday gear.

This page outlines the standards that guide everything we do and the reasons customers across Malta and beyond continue to choose Travellers with confidence.

1. Proven After Sales Support

When you invest in travel gear, you deserve a retailer who stands behind it.
At Travellers, after sales support is not an extra service. It is part of who we are.

Our in house workshop handles repairs for a wide range of products, including luggage, bags, backpacks and travel accessories. We keep a full inventory of genuine spare parts, which allows us to complete repairs quickly and professionally. Many retailers in Malta do not offer repair services at all and often direct their customers to us when something goes wrong.

By repairing rather than replacing, you extend the life of your products and reduce unnecessary waste. It saves you money and supports a more responsible approach to consumption.

2. Fair and Transparent Pricing

Price matters, but fairness matters more.

We align our prices with the brands official markets so you pay what a customer abroad would pay. To achieve this, we cover the international shipping ourselves rather than adding it to the retail price. There are no hidden fees, no inflated freight costs and no surprises at checkout.

This straightforward approach ensures you always receive genuine value and complete clarity.

3. A Collection Built on Expertise

Our selection is curated with purpose, not convenience.

Every brand and product we carry is chosen through years of experience and continuous evaluation. We focus on manufacturers known for durability, performance and consistent real world results. We avoid disposable items and trend driven products that fail to serve travellers over time.

This approach has made us a trusted name for both locals and international visitors. Our customers know they are choosing from a collection that has been shaped by knowledge, testing and an understanding of what travellers truly need.

Our aim is simple. Offer products that perform, last and add real value to every journey.